Refund policy

All sales are final.

Due to the nature and value of our jewelry, we do not accept returns, exchanges, or refunds once an order has been confirmed.

If your item arrives damaged during shipping or you receive the wrong item, please contact us within 48 hours of delivery at rimbaujewelry@gmail.com. We will review your case and, if applicable, repair or replace the item.

If your jewelry requires an adjustment, repair, or maintenance, please contact us and we will gladly assist you.